Grand Prairie, TX – Pollock Paper has rolled out a new, major and timely web-based customer-ordering tool, Pollock Advantage. This system is an upgrade from the current portal that has served Pollock customers since 2003. “The prior system that we had been using was very effective: since it was installed seven years ago, we have used it to process approximately 430,000 online orders worth over $300 million in sales,” said Pollock Paper COO Tracy Evatt. “Nevertheless, we knew the time had come for us to start using the next generation.”
Pollock Advantage offers many distinct benefits that were unavailable previously. Once customers have approved an item for purchase, the system updates their personal product order guide and catalog along with its current price, thereby allowing customers to better manage and control their purchases. Customers may order at their convenience, as well as generate custom usage reports day or night.
Possibly the single most significant enhancement Pollock Advantage offers is the online budget feature. The system can maintain budgets based on the buyer’s location, dollars spent, as well as categories unique to each customer. Buyers can track their budgets as they place orders, and also generate budget reports for an even better understanding of how their purchasing dollars and forecasts match up.
In addition to superior functionality, the Pollock Advantage system also boasts improved product information. The graphics and product photos that accompany many listings are now in a higher resolution. Material Safety Data Sheets and product specifications are available to ensure that customers know exactly what they are purchasing. The system even flags “green” items for those customers who prefer to purchase products that are environmentally friendly.
“We believe that simply having web-based e-commerce no longer provides the same competitive advantage that it did just a few years ago,” said Evatt. “Now, we must have the best online system to have the edge. The new Pollock Advantage system and our growing, new online catalog are just the tools we need to accomplish our e-commerce goals.”
For over 90 years, Pollock Paper and the company’s corrugated manufacturing division have been providing packaging and cleaning systems, solutions, and products to building service contractors, facility maintenance providers, manufacturing and warehouse facilities, school and government offices, healthcare facilities, food service operations, and retail chains. Find out more about Pollock at www.pollockpaper.com.